Windsurfing Gear

05.09.08
Jon, Just wanted to tell you that my 1st experience with buying from Isthmus Sailboards was an excellent one, from the initial website browsing to a phone call with information, quick processing and delivery. Very smooth; keep it that way. Isthmus Sailboards is definitely on my list of online retailers to recommend.
Cheers
Davor

05.08.08
Dear Gary, I received everything. Thanks a lot. That was very quick !
Best
Damien

04.29.08
Thanks for your help the boom is great I tried it out this weekend
James

04.28.08
Jon, I have received the Chinook RDM extension and base I ordered from Isthmus. As you stated, they are very nicely finished components. Thank you for your help in choosing Chinook products, and the quick service. Regards,
Tom

04.21.08
Hi John, Thanks for all the effort. I will be getting a sail tomorrow. That’s good as the water is busy getting warm and I’m itchin. I’ll call you after I get the sail. Thanks again to all at Isthmus.
Ed

04.21.08
Wow! Thanks for the speed and the service. Lookin' forward to the next nor' easter. Thanks again Jon
Chris

04.16.08
I am very pleased with your whole production, products, support, and response to my needs and inquiries. Thanks again. You know how to do your business.!!!
Mark

04.09.08
Jon, You don't mess around. I just received an e-mail from Fed Ex, indicating the new stuff has already been delivered. Thanks for the quick turnaround Jon.
Paul

04.09.08
Wow! The shipping was super fast.It didn't even take 24 hours!
Thanks a lot,
Erika

04.08.08
Thank you, Joel. As always, Isthmus sevice is first rate!
Paul

04.07.08
Gary, You are such a joy to do business with. You can be assured of my continued patronage.
Mark

04.07.08
Dear Dirk and Gary, I really appreciate all the assistance and advise you have both given me through the entire process. You really do a great job in "Customer Care" and that should ensure your continued success in today's market. You will have my continued support. Congratulations!
Thanks.
Jeff

04.03.08
Joel, I have a 12’6 SUP from Starboard. I love it. I have been cruising Lac Bay enjoying the zen like experience being on a SUP. I pass turtles and barracudas and am one with nature. The board is very stable and efficient. Elvis took my board into the waves with a sail and loved it. Roger and I took our SUP’s to Red Slave and had a great small wave sesh.

I am ordering a smaller board for Cape Cod as I spend part of the Spring and Fall here. My goal is to become more efficient in waves.

I am thrilled to be on the Starboard Team and so happy owning my SUP.
Annie

03.26.08
Thanks again for all your help. Your shops customer service truly stands above the rest. Have a great season and I hope to stop in sooner than later.
Keith

03.15.08
Dude that RRD Z-Ride 120 rules! Took it out last Monday on the SF Bay (Palo Alto site). Landed a jibe 1st day (which was the point of getting it since I had a 100 L Naish). Very easy to plane, as advertised. Handles the chop as well as my 100 L as far as I can tell. Thanks much again.
Doug

02.12.08
Joel, Good call, great service, my first experience with Isthmus Sailboards. I appreciate your help and fast reponse.
Thanks
Johnny

02.10.08
Hi Joel, Received my new RRD 90 L board today and everything arrived in perfect condition. Packaging and Isthmus both excellent as usual. Pass my thanks on to Gary.
Dick

02.7.08
Hey Gary, The boards arrived yesterday in perfect condition (of course) thanks to your impeccable packaging. Living so far away from a city, I receive mail and internet orders weekly, yet very few are as consistently well packaged, on time, and accurately filled as those from Isthmus.
Barry

01.25.08
Got the suit -- great fit -- LOVE it!! Thanks for helping make it happen!
Cheers,
Aina

01.16.08
Gary, Thank you for your help and efforts. BTW, your gorge store and staff could not be more helpful and we are looking forward to visiting them again, quite possibly this summer.
Best,
Andrew

01.16.08
Hi Gary, The sail was in NJ on time and I just shipped it to Portugal. Thank's for your service. The new Ezzy's are great.
Pedro

11.13.07
Hi Joel, Today I received the package with the sailing gloves – thanks a lot! That was pretty fast for an international order… Great service! So, once again thank you very much for your effort and your assistance, Have a good sailing winter.
Cheers,
Florian
Kronshagen, Germany

11.13.07
Hi Gary! Everything is ok, the new board has already arrived. Due to the snow and minus temperatures outside, the test on the water will be slightly postponed. Many thanks for your help and assistance. Regards,
Inga
Latvia

10.29.07
Joel, Just got back from Maui, and thanks for shipping out my RRD TwinTip in a timely manner for me to hand-receive it. I can't believe how light the board is for 102L, which is almost equivalent to my JP's PRO 100L ($2000..). The MFC fin and Dakine straps that came standard with the RRD board are top-notch. I recommended RRD to my friends in the S.F. bay and Gorge area. I'll drop into your Gorge OR shop next season, too!
Thank you and have a great weekend.
Kay

10.25.07
Hi Gary, Just to let you know that everything went ok with the sails and the colors are correct. Thank you for your excellent service. I'll keep buying material from ISTHMUS and next year I hope that the Euro currency keeps very high against the US Dollar, I would like to buy the 2009 Ezzy quiver from you. Thank you,
Pedro

10.25.07
Hey Guys, hanks so much for the very warm and perfectly fitting dry suit. It's wonderful. We are sailing often and it's cool out but I'm very comfortable. You guys are great. Happy sailing,
Ronda

10.16.07
You guys provide great service and very helpful comments. A lot more than just selling a board, sail... We appreciate the time and advice you devote to us a lot!
Regards,
David

10.09.07
Jon, Received the Neil Pryde drysuit this morning and it fits perfectly!! Thank you for your assistance.

10.02.07
Hello! Thanks for the assistance and great telephone service. I eagerly await my new suit. yeee haaaa! can't wait!
Gary
Nova Scotia, Canada

10.02.07
Hi Jon, I was able to get a couple sessions on the RRD Freestyle Wave 86 and just wanted to thank you for your advice and patience with me as I made up my mind. I've only ridden it two days but it was really a joy. Definitely good advice about the size. I can't wait to get out on it again.
Jeff

10.01.07
Hi Gary, Thanks for your help with my broken fin part. The brass fitting you picked out is perfect. Back in business! The Power Uphaul looks intriguing. The design seems to address one of those niggling windsurfing problems. It is hard maintain a firm grip on a wet uphaul, particularly on a bigger sail. Can't wait to try it out.
Best,
Peggy

09.12.07
Hi Dirk, You guys are amazing (again), I've already received the 2004 cams. Dealing with Isthmus gives me a similar feeling as a perfect windsurfing day. Thanks again,
Michael

09.11.07
Thank you for taking such good care of us even when you are so far away. We had a great time in the Gorge. The folks in your shop were really nice.
Anne

09.10.07
Hi Gary, Thank you so much for your time and patience.
Gaetane

09.08.07
THANKS GUYS! I love your shop and service... keep up the great work!
Ed

09.04.07
Gary, Thanks for your help selecting the mast bases, etc required to put Ezzy Kids Rig and others on all my antique boards. Everything (except the backordered mistral maui adapter which you mentioned) showed up ahead of schedule and fit perfectly – the 2.5 sail was perfect for my 10 year old. We really enjoyed ourselves!
Sincerely,
Chris

08.30.07
Hi Gary, We received the vent plugs . Thanks so much. Also thanks so much for your help with everything. My new wet suit is the best suit I ever owned. In fact it is the first suit in more than 25 years of sailing that has sleeves that are long enough. We spent a very windy week in Rio this year and I got to sail my 69 liter exocet that I got from you a few years ago. It was great fun. I gave your email address to a friend that wants to buy some new boards. Hopefully he will email you.
Thanks again.
Janet

08.20.07
Dear Gary, I (the french one) have to say that it is the first time in my entire windsurfer buyer's life to be advised with such patience,kindness and professionalism. Thank you for helping me in choosing the adequate gears. I am now impatient to receive them and try them. Will send you some pics of my secret spot......hopefully by next week. Thanks as well for your web adress...will look forward to discover spots in Long Island.
Gilles New York

08.02.07
Wanted to let you know that I have been a really happy Isthmus customer. Prices are fair, great selection, packaging is bomb proof (new RRD was bubble wrapped, boxed then put into a second box!!!) and customer service has been excellent. Jon has great product knowledge and all of his recommendations have been right on.
Thanks,
Chip

07.13.07
Jon, Received the JP Super Sport 136 last Friday and finally had a chance to sail it yesterday. This board felt comfortable the minute I took off from the beach. Smooth ride, planes early and jibes like a dream. This was one of the easiest windsurfing purchases I have ever made. Board arrived as promised and no damage. Great doing business with you.
Larry

07.30.07
Hey guys, Thank you so much for the quick replacement of my mast. I am in prime windsurfing season and I didn't miss a beat. Barry, I have been using your products since 1993 and they are always excellent. Joel, you guys take care of the customer. Thanks again.
Mark

07.12.07
Thanks Gary. Great turn around service for a $16 part shipped. Now that's the best customer service I had in two years dealing with anything!
Kevin

06.30.07
Joel, Thank you for prompt response. I am very satisfied with Isthmus Sailboards service, where I do 90% of my purchases... Best Regards,
Jorge

06.30.07
Thank you for your quick response to my order...the package arrived before I got home from work, was exactly what I needed, I used it this evening, and it worked better than the old stuff! I would order from you guys again!
Jane

06.29.07
Thank you so much for the fantastic service and speed of delivery on my recent purchase. Your price was so low, I thought it was a mistake and I would never see the sail. But it arrived today and it is perfect! I will definitely use you in the future.
Mark

06.27.07
Hi Joel, I received my new board, sail and bag. Everything came safe and sound. I never had anything so well wrapped in my life :-) LOL. Thank you very much and it was a pleasure to do business with you.
Aranka

06.20.07
Dirk, I sailed Bailey's Harbor yesterday (geez wish you and Joel and Phil were there..)--in a wonderful steady southerly--I could hold on to the 5.8 for a lot longer than I expected - then rigged down, but I love the Neil Pryde Search - handles great and even works with my little board. One very happy gal.
Robin

06.13.07
Hi Gary, I received my board with no incident! The board is absolutely superb!!! Thanks very much for your help on making a choice! (JP XCite Ride 110 2007) Best regards,
Greg

06.13.07
Just wanted to send a word of thanks for all your help. All the equipment arrived in great shape. Got the sail and board all rigged last night. Received a very helpful voicemail from Dirk today in answer to a question I left on your voicemail regarding the rigging of my maui sail. I'll be taking it out this weekend. Thanks again.
Gil

06.12.07
I sailed the Ezzy Freeride 7.5m2! Fabulous. Very powerful feels like a cambered race sail, more stable alowing me to take it faster. I think I took the RRD as fast I ever have with it.
Joe

06.07.07
Hi Jon, Just a note to say I finally got to try out the 5.0 SE and the skinny mast sailing the remnants of Barry on Monday- down the line shoulder high at Matunuck.. Think I'm gonna love this sail! I figure it takes at least a dozen sessions to really get the feel of a sail, but I was impressed with the tunability as the wind was up and down, so I was adjusting the out haul for power in the water. The balance and low end power feel good too. And the RDM is great for grabbing and throwing in the jibes! Thanks again, always a pleasure dealing with you guys.
Michael

05.29.07
CJ, Thank you very much for your helpful information and attentive follow up. I look forward to using the sails next weekend.
Cindy

05.16.07
Great job Gary. Your advice was dead accurate. Glad I went with the Ezzy Freerides. Within a couple days of receiving my order, I had an epic session on the new Ezzy Freeride 6.5. Rigging and tuning the sail was effortless. Can't say I missed having cams one bit! The sail managed our extremely gusty conditions with no problem whatsoever, and kept me in the footstraps 95% of the time. Kudos to the team at Isthmus. Many thanks,
Kirk

05.15.07
Thanks Gary, you are always so prompt, I commend you for being a great business and customer oriented individual. One of the main reasons I love your shop and service. Thanks again,
Brad

05.14.07
I finally got out today after about a week of lousy wind. 85 degrees and 25 knot winds so I left the office and headed out. I took the RRD Z-Ride LTD and the 7.0 Freeride. Wow, I love that sail. It started to pick up so I really rigged it flat and I was amazed at how well it handled. We had some gusts to 30 knots but I felt fine, and the board loved that sail. I really notice the difference with the Ezzy — responds well to rigging, and very well made. Plus there are lots of nice extra touches — sail bag that is actually worth a crap, for example. A great sail and a great match with that board and wind.
Jeff

05.02.07
My 6.0 Ezzy Free Ride is great! When overpowered, downhauling just one inch made all the difference in the world as to whether I could continue to sail with it or not. I never felt as though the sail was being ripped out of my hands. I want to say it's very will balanced and if rigged properly it feels really good with great control.
Peter
St. Martins

04.30.07
Hi Gary, I got to use my new Bic 293 OD this weekend and was very happy with the performance. I had a great sail. The Bic was a great choice, and I thank you for your help in the selection process.
Many thanks
Bob

04.30.07
Hi Jon, I finally got out on the 68 Liter Exocet yesterday and it was fantastic! It's better than I was expecting in every area--and it even gets on a plane pretty quickly for a little board! I was running it with a 5.4 without any issues (or at least until the wind completely shut down and I had to make the long slog back in...) I can't wait to get it out in some higher winds. The new 6.0 Wave SE has been great as well during the last two weeks. Many thanks for all your help!
Jake

04.28.07
Gary, First, your recommendations on my recent (8 mnths ago) purchases were right on! Ordered 4.7, 5.4, 6.4 Search/Excess and JP 93 FSW and JP 120 Xcite. I just got back from a week in Hatteras which turned out to be the best wind ever and my first time on the gear. 5 days of 4.7 and 2 days of 6.4.....Got to love those Nor' Eastern storms when they scream up the coast. What I really needed was a 4.2 and a FSW 78 liters. But thank you so much for taking the time to know your customers and recommend what will work! Totally stoked that you have a store in the Gorge.
Chris

04.23.07
Hi Gary, My order arrived fine (a few weeks ago) - I tried it out this past weekend - f-type 158 - it's amazing how quick it planes up. I used my np 9.5 and there was almost no wind and I was stunned - it caught me off guard. Thanks again!
-Eric.

04.23.07
Just a short one to let you know we got the boards yesterday and that everything is perfect! The new RRD Freestyle Waves are absolutely superb!
Thanks,
Marc

04.22.07
Gary, Thank you for setting me up with the RRD Freestyle Wave 102L. I sailed it for the first time today with a 5.9 M sail in winds that according to iWindsurf ranged between 20-30 mph with gusts in the 30-35 mph range. I absolutely loved the board from the first 10 seconds. I immediately popped up onto a plane and then had the fastest and smoothest runs that I have ever had. I was exhausted after 2 hours from exhilaration (perhaps fear) of going so fast.
David

04.19.07
Gary, I wanted you to know that everything arrived today safe and sound. I can't wait to get the Z-Ride on the water -- it's breathtaking. I was instantly struck at how LIGHT it is as compared to the Go and the Kona. Most of my windsurfer workout used to consist of lugging the board down to the beach! Not anymore. Thanks so much for the great service. I'm trying to reshuffle my schedule to take it out today -- although 42 degrees isn't too appealing! But I will let you know how it goes when I get it on the lake.
Best wishes,
Jeff

04.16.07
The shipment of windsurfing equipment recently received from Isthmus looked great. Thank you for such great service and attention to detail.
Thank you,
Gregg

04.05.07
Hi Gary, We got the harnesses yesterday - they fit perfectly! Thank you so much... If you are ever in La Ventana again, look us up at Mr Bill's...
Thanks,
Sophie

02.20.07
Hello Gary, Harnesses received. Looks very good and they're really light. We'll also save on gear in the future. Thanks.
Best regards,
Ando
Estonia

02.14.07
Jon, I received my new sail quickly, it looks great, you guys have it together, thanks, we should be sailing Sunday.
Robin
Key Largo

01.19.07
Hi, The booties and lifejacket arrived yesterday. Everything fits. Thanks for your help over the phone and the quick shipment.
Hope to stop by next summer when we are in Wisconsin.
Ginny and Jim
Moab, Utah

01.19.07
Jon, Got the new wetsuits and they fit great. Thanks for the great service and great prices.
Dave

01.18.07
Joel, Thank you for all the help. I picked up the shipment last Thursday night all in excellent condition.
Jan-Carles

12.15.06
Hey Joel, My RRD Twintip 102 showed up in perfect condition, as usual. Thanks to you, Gary, and Jon.
Have a great Christmas!
Dave

11.17.06
Everything got here OK - just need some wind now. Tell Dirk thanks for the call on the farmer john layer - it fits very well under the wetsuit. Thanks for getting it all here quick.
Cheers,
Tom

11.17.06
Hi Gary, The shipment arrived today 2 days earlier than expected which was a nice surprise. Everything arrived in good shape. The Hifly board is gorgeous, love the shape. That board is going to love the Grenadines! The sails look bomb proof compared to some of my older more fragile gear. I was REALLY impressed with the boom, the components are great and it is better than expected at that price.

Thanks as always....now if I can keep the airlines from damaging anything and if the trade winds have kicked in, I am golden!

thanks again for the great recommendations, prices and service
Don

11.13.06
Jon, Thanks again, you "guys" are great - service w/a smile!

11.6.06
Jon, Thanks for thoroughly answering all of my questions. As I haven't been involved in windsurfing for the last 10 years, it sure is good to have this level of service.
Marco

11.6.06
Hey Gary, I must say you guys are so helpful and patient....I truly appreciate it......and look forward to getting set-up....Have a great night.
Kelly

11.2.06
Dear Gary, I know you get bored hearing this from so many of your customers but once again thank you for the expert advise, competitive prices and prompt shipping.
Sam

9.29.06

Hey Gary, I know that we did this deal quite some time ago now, but I just wanted to say thanks for allowing me to trade in my two boards for the new Go 139. I've had the best time ever sailing this summer. I'll attach a recent picture taken on September 16th by one of my kids. Thanks again, Mike

9.6.06
Gary and Team: Thanks for welcoming me back to the sport! After attending your sailing demo I knew I'd be visiting the shop to get set up. With your excellent advice, I'm now enjoying a new board and rig perfectly fitted to me. What a difference vs my old "no-nose"! For anyone who has been away - Now is a great time to discover the updated equipment. PS. I'll be stopping by soon to find out what will necessary for extending the season out here on the isthmus.
Wil

9.2.06

Thanks, so much for your efforts, I received my order by post last week. My name is Gonzalo Soriano, with my friend Pablo Costa are two entusiasts for Ezzy and Isthmus Sailboards, I put in a photo for you, my Special Edition 2002 in action. Good wind, Gonzalo
	Gonzalo sailing his Ezzy Wave SE.

8.10.06
Just wanted to let you know how happy I've been dealing with Isthmus. Your sales staff are so good at explaining things, that I feel confident about my big purchases when it's finalized. Most sales people don't know much about the product and if they do, they still won't spend more that 2 minutes talking to you about it. ... Aaron

8.7.06
Jon, I greatly appreciate your return call, most businesses won’t call back or offer no advice for a solution to my needs or problems. They would simply state –“that part is no longer available – but I can sell you an entire new…” You guys always offer the best advice of anyone out there by far! This is the reason I continue to give Isthmus Sailboards my business.
Clyde

8.7.06
Jon, Wanted to let you know that I received the new Pryde boom and it looks very nice. Thanks for standing behind your gear. I really appreciate it and will pass on the good word on you guys to friends here in SF.
Thanks again!
W.B.

7.18.06
Dirk, I just wanted to say thanks for all your help. I received my kit within a couple of days of placing the order - exactly what I wanted. Brilliant customer service - it's a pleasure buying kit from people who know what they are talking about. Even if it was only board bags this time.... I'll be back for more in the future.

I was rigging up last night and was talking to some guy. I asked him where he got his new board and he replied "Isthmus Sailboards". He also couldn't speak more highly of you chaps...

I'll recommend you to anyone who asks. Keep up the good work. Cheers,
Adam

7.14.06
Gary, I wanted to let you know that I just picked up my new board. It looks great! It's even prettier than the picture! The packaging was in excellent condition. I was impressed with how quickly everything arrived. By my calendar, you were 3 to 4 days ahead of schedule!

All that I can say is, you earned a new customer with this deal. I tend to dislike change and place a lot of emphasis on vendor loyalty. It has been a pleasure dealing with you and I look forward to working with you the next time I need gear. Best regards,
Richard

7.5.06
Thanks Gary. Boy, do I love dealing with someone who is so prompt in replying and accommodating in getting product to me. I already received an invoice from your office...they are on the ball!
Rael

6.27.06
I just want to thank the guys at Isthmus for all your help, especially Jon and Dirk. I was in the process of purchasing my first free ride board, and although I had it narrowed down to a few, I was really stuck as to which one would best suit my needs. I checked all the reviews and called around, which only confused me more. Then I talked to the guys at Isthmus. They didn’t sell me on any specific board, but gave me their honest opinions on each board I was considering and plently of info which let me make my own decision. Bottom line is I have a great board on order (which was actually the cheapest of the ones I was condsidering!) and now have a goto source for any future gear related purchases and questions.

Thanks again for the great service and best regards.
Aldric

6.20.06
Thanks for everything -- I really appreciate the attention and am floored by the service. Happy to be a reference if you ever need one.
Jeff

6.13.06
Dear Gary, you have the best store and best service in North America! I live in Canada and we have several local stores but it is easier and much more efficient to deal with you! You are always there to help and every customer is treated equally regardless of the amount of $$ he wants to spend. Thank you very much for all these great little things you have done!
Yours truly,
Arthur

6.09.06
Joel and Jon, I got my board and rig. Everything looks ok. Thank you very much for the excellent service. Have a great day.
Best regards,
Stefan

6.05.06
Thanks for the board, as always it arrived in perfect condition and on time. I appreciate the discount as well. I used to do business with the Hood River group but I think you all provide better service with better prices.
Pat

5.31.06
The fantastic service I’ve received from everyone I’ve interacted with at your shop greatly impressed me and I will be sure to look to you first for any future gear purchases.
Thanks again & best regards,
Steve

5.25.06
Thanks a lot for the great service over the years. You can’t believe how thorough Jon Massman is in addressing my windsurfing desires.
Thanks again,
Jeff

5.23.06
Gary, I've developed a loyalty to you and your shop. In 2002, you took the time over about three months of endless e-mails and calls to answer every question I had before selecting my first short board and performance rig (Carve 155, Retro quiver). This spring you did the same when I wanted a board for my wife and I to get back on after a sailing lay-off (GO 170). I can't thank you enough for all your time and patience. It is because of people like you and so many others in the industry that kooks like me stay so stoked.
Thanks,
Clif

5.22.06
Hello Dirk, I just wanted to take a moment to let you know that I’ve received my F2 250 style board in great shape! In fact, I’m very impressed with the entire service that I've received from Isthmus Sailboards regarding this purchase. Your responses, email links, contact #’s, and solid shipping process have been excellent. Please continue your high level of quality service, and I’ll continue as a customer. Your reputation over here in the Bodega Bay, Ca. region has already been spreading very positively. Thank-You!
Best Regards,
Adolfo

5.16.06

Hey Jon, Just wanted to let you know that your efforts at helping me choose the right board were successful. The attached picture was taken at a nearby lake where the winds were blowing 19-22 mph. The board performed superbly! My Bic Rock is now officially retired. Best regards John
	John sailing his new Bic Techno Classic 283

5.5.06
Gary, I finally had the opportunity to try the board you recommended (the Bic Techno II 148L) and as you predicted, it is perfect for me. I was able to plane faster than several of the guys, blew at least one of them away :-) (he said he couldn't catch me), and had the fastest and most tuned-in rides of my life. I had such a good time on the board that I was thanking you out loud on the water and I wanted to send you flowers. I still might! Thanks for helping pick exactly the right board for my experience level!!
Now on to my carve jibe!!
Donna

5.5.06
Dear Gary, The Highland Lakes Windsurfing Fleet would like to take this opportunity to thank you for your past generosity. Your donations have been a tremendous asset to our junior program here at the lake.

Tom Latham has been very instrumental in the development of our Junior Windsurfers. Tom runs our Junior Windsurfing clinics every Wednesday during the summer to provide instruction and equipment to beginners ages 9 thru 18. We presently have 23 junior sailboard owners on the lake. That number represents nearly half of all the sailboard owners on the lake.
Kevin

5.5.06
Gary, I received the starboard arm of my North boom in the mail yesterday and installed it. It works perfect. I really want to thank you for your help in this matter. I feel extremely fortunate to have accidentally bumped into you at the Hatteras Windfest back in April. Anyway, you can be assured that I will keep Isthmus at the top of my windsurfing supply store and will relate my experience with Isthmus to my windsurfing friends. Thanks again.
Dave

5.3.06
I want to thank you for your help in my recent purchase of the F2 Discovery 170 with Neill Pryde Solo rig. It got here fast and in good condition. It works great! Thanks again for your great service and timely delivery.
Brett

5.2.06
Hi Jon and Gary, Received my new wetsuit yesterday, looks awesome! (we also have 20-25 mph winds this afternoon, so will probably get a chance to wear it). Thank you very much for all of your help. You made the warranty claim very easy to deal with. I got the Isthmus catalog yesterday in the mail, so I am looking forward to purchasing some more kit from you guys.
Have a great day, all the best.
Dean

4.24.06
Gary … just a quick note to let you know that the gear I purchased worked as advertised down at Hatteras last week. Although the Techno II/75 was a bit less ‘forgiving’ of my mistakes than the NOVA, it was a lot of fun to sail. We liked the V-10 boom as well, especially the design feature that allows you to see that the holes are aligned before engaging the locking pins (something my other booms don’t do). All in all it was a great week, and we left wanting to windsurf more.
Patrick

4.24.06
Hi Gary, I wanted to thank you for the outstanding service and equipment selection you have provided. The HiFly Free 120 is awesome and the Dakine Fusion seat harness allowed me to windsurf for many hours without any back pain!!! The trip to the Cape was unreal, great winds and good weather. I vowed to return for more next year.
Steve

PS: I hang out with a group of windsurfers in the Windsor/London area. I can assure you that your company will receive all the positive mentioning possible.

4.19.06
Got my wetsuit today. Fits great, fast delivery. Thanks for your help. Brad

4.12.06
Hey, I called Jon today to put another order together for our boys camp. I think 6 boards and 8 complete sail sets would be great. I enjoy working with you and appreciate the extra effort and support toward our program.
Attawaytogo, Bill

4.06.06
Hi Gary, Sorry, I couldn´t write before. I just wanted to thank you again, everything arrived fine and in perfect conditions, even the flight to Mexico was perfect. The equipment works fine, we had a lot of fun few days ago blasting with the excess´s sails!
Pepe

4.03.06
Jon, I appreciate the expedited service. I speak highly of your shop to my windsurfing buddies at my local lake. You have been the dealer to my addiction since last year when I first started windsurfing. I've gone from the Bic Nova with an Ezzy Superlite 7.5 and 6.5 in lighter winds to the Starboard Kombat this year with the Neil Pryde Expression 5.7. Shipments are always packed excellently and you've never failed in answering my questions when I call for advice. I'm having a blast and hope to continue this great relationship with your shop.

P.S. If you have some IsthmusSailboards stickers I'd like to display them on my windsurfing trailer. I've also attached a pic of me enjoying the Neil Pryde expression on the Kombat.

3.31.06
Hi Gary, I really appreciate your policy of taking the moral high road. It gives me more confidence and makes me feel a lot more comfortable -- especially since you’re too far away for me to easily come to your office if a transaction has problems (but then, the odds of that happening seem to be so small that it doesn’t concern me).
Are you smiling? (I hope so),
John
PS I’m looking forward to “Christmas in (very early) April.”

3.22.06
Gary, Just got back from a week in Margarita and my first real use of all the new gear. I used everything from the 7.5m down to the 4.5m and wow, what a difference from my 7-year old sails. So much lighter and more progressive and with far greater range. Thanks again for the sound advice and looking forward to more shredding action.....
Cheers
Dave

3.21.06
Hello and thanks for your help, I receive monday march 20 the sail and the video and it came very fast and perfect. Im very happy with my purchase. Let me know closeouts that you have and new product for future buying.
Carlos from Puerto Rico

2.19.06
Jon has been awesome helping me while you were away, helped with the return and a little issue with the new board, tell him many thanks for all the help and prompt answers!! You guys have outstanding customer service and I will highly recomend Isthmus to our club members. Thanks for the followup. Regards,
Doug

2.17.06
Thanks for the great service a few months back. The Ezzy 7.5 I purchased from you has been just great. Now for some followon business!
Kirk

2.9.06
The Dakine Fusion harness I ordered arrived and I wanted to say "Thanks" for your recommendation. It is an exceptionally well designed and manufactured harness. I even like the RED color -- it's tasteful and rather classy looking. Thanks for causing me to break out of my traditional black repertoire!
Good sailing,
Steve

2.8.06
Wore my new Neil Pryde flotation vest Sunday. (We were under a high wind advisery - gusts to 40 mph). Keeps me afloat just fine, even in very rough water. I really like the pocket on the front. I'm very happy with the NP vest. I even like the color.
Thanks, Trina

2.8.06
I just received my order containing the life jacket and gloves. Two days ahead of estimate! Both are just what I wanted. Thanks for you continued outstanding service.
Jim

2.1.06
I received the Bic Techno 2 yesterday along with the rest of the rig. Everything was in mint conditions. I also received the other set harness and deviator from FedEx. Thank you for everything. You were great.
Cordially,
Olivier

2.1.06
As I had anticipated it took a while, and a little money, to get the order through Venezuelan customs but everything was finally cleared and delivered on Monday afternoon. It all looks fantastic and I can't wait to use it this weekend. I'm sure it will make a big difference compared to my current 8 year old kit !!

I also wanted to say a big thanks for all your help and advice. The order arrived fully intact and with no missing items or mistakes. It was a pleasure doing business with you and I will certainly be recommending you to my windsurfing friends. Best regards
Dave

1.10.06
I really appreciate your help in making these choices because I am not a windsurfer.
Anna

1.10.06
Gary, you are most gracious in helping me to resolve this situation. I already have the Loctite on my workbench; I'll inform you as soon as the parts arrive from Dakine. As always, the focus is on customer satisfaction at Isthmus!
Steve

12.28.05
Thanks for the "faster than Finian Maynard" response to my fin request. It arrived from True Ames last week. Thanks again
Rick

12.20.05
This has been my first experience with Isthmus and a very positive one. The product is awesome, the shipping prompt (both times), and the return was handled appropriately. Happy Holidays to you, your family, and your crew there at Isthmus.
Matt

12.17.05
Thank you for the customer support. Believe it or not I am getting better service from Isthmus Sailboards than from any of the other local shops and/ or Internet sailboard companies.
John

11.16.05
I got the suit today. Wow! I am very impressed with the quality and workmanship. I'm completely sold on Neil Pride, and the model.
Michael

11.15.05
Jon, I greatly appreciate how you and Gary handled my situation. You've got me "hooked in" as a loyal customer. I'm looking forward to trying the new sail but the last few sailing days have been too windy for a 7.0. Thanks again for your incredible customer service. Ben

11.11.05
To anyone who is still riding an antiquated, jalopy of a board like I was, here are two invaluable words of advice: UPGRADE IMMEDIATELY.
In the very first hour of riding the Bic Techno 2 that Gary recommended for me, I was filled with that euphoric feeling of finally ‘getting it’. In the first puff, I sat down in my harness and the board shot up onto a plane without a bit of coaxing. Then, when I slid my foot into the front strap it tracked straight and true - instead of burying its windward rail and veering into irons like my old board usually did. Finally, after several runs blasting back and forth in gusty onshore winds, I realized that I was having no trouble staying off the beach.
Planing in marginal winds, getting into the footstraps, and working upwind - three essential skills that I was very sketchy at on my old board I now performed with ease. I simply had no idea how much my equipment was holding me back. Thanks so much for the great advice and matching me with just the right board to progress my sailing. Now, with my new confidence to get back upwind, I’m getting to serious work on those gybes! It’s going to be a great Fall!
Matt    Isthmus-Customer-for-Life (or until I move to Maui)

11.11.05
Thanks for writing back so quickly. I enjoy talking to you too. Even though you are such a good sailor I know that you understand what it's like for me too. Some people that are really good at windsurfing just don't appreciate what it's like for beginners and intermediates. You and Roger Jackson are two of the best at explaining things so everyone can understand.
Sam

11.09.05
Gary , thanks so much for the info......it just makes my decision O SO sweet.....Jon at your shop spent allot of time helping me out yesterday and i went with the 2005 Neil Pryde dry suit.....your staff and yourself have always been excellent at helping me out...thanks again.
Jack

11.04.05
Got the sail! Thank your team for the fast turnaround. I hope to get out and sail before the ice shows up. The ’06 Ezzy’s look really sharp.
Dave

11.03.05
I turned 48 today and spent 3 hours sailing in a beautiful Southeaster. Air temp 65, wind 18 to 25. The cold weather gear you sent us is FLAWLESS
Shawn

9.26.05
Kudos to your shipping department for beating their backlog and shipping my order today!I also appreciate your "under-promising" (instead of optimistically "over-promising"). For people like me, it's much more pleasant when target dates are pulled in -- rather than extended.
John

9.23.05
I really appreciate your professional advice and personal service – you’ve been great to deal with. No big hurry on shipment – we’re hunkered down awaiting Hurricane Rita hitting shore.
Dennis

9.19.05
Thanks for all your help and expert advice today – I’m looking forward to receiving my new rig.
Dennis

9.08.05
Unlike some businessmen who see the customer as someone to be fleeced, I believe you are one of the rare breed who genuinely want to help the customer – rather than just maximizing profits on each transaction. I enjoy doing business with people who give me good advice – rather than those who try to maximize their commission on each sale.
In closing, thanks for enhancing my windsurfing recreation by running your store the way you do.
John

8.26.05
Thanks again for your help in getting me the replacement boom. You guys are the best in the business.
Sam

8.24.05
I got a JP New School from you guys...It's really great. I was out yesterday with a 7.5 in about 10 knots of wind and was able to plane nicely.
Jeremiah

8.17.05
That would be great to drop the bolts in the mail. Thanks for saving me money on shipping! You guys are awesome. My brother and I (and the rest of my family) will always buy our windsurfing gear at Isthmus, because of the excellent service!
Jared

8.02.05
The gear is great. The board is the best I've been on and the cam sail is a whole new level of power. Thanks. Regarding your operation everyone that uses you says the same and that basically is, "professionals they take their time to insure you got what you need."
Bill

7.13.05
First, I want to comment that I think you have the best web-site of all the retailers, by far! Also, I think I get the best unbiased advice from you and your salespeople. I have worked most with Dirk and he has always been patient and informative. I have also made the recommendation to Windsurfing Mag in the past that they do an opinion poll of the readers about best website, best retailers etc.
Patrick

7.12.05
By the way, the 1.9 sq m Ezzy rig and the Starboard Start Medium work perfect for my 7 yr old son. After two days, he loves windsurfing.
Boris

7.05.05
I'm just looking for some advice to avoid doing any real damage to the awesome stuff you guys have helped me with these past two summers.
Thanks again for all of the help from you and your team. Happy Sailing!
Chris

6.29.05
Am I ever happy. I was just finishing up the repair to the sail after sending you the picture with sail repair tape when a rep from Ezzy called me. They are going to send me a new 4.5. Thanks for forwarding that on. I appreciate it (I've always been very happy with the service from Isthmus).
Jim

6.29.05
for windsurfing is a way of life thanks to you and your staff
another successful delivery and a happy customer. Hope to do it again
soon.
Alvin

6.27.05
The web site is extremely helpful. Even when I call in my orders, it is after exploring the available stuff on the web site.
Eugene

6.16.05
I sailed my Hypersonic 105 (which arrived in perfect condition) with an 8.3 sail last night - everyone else was on 6.5 to 7-somethings. (I admit I was a bit of a wind pig). The Hypersonic absolutely rocked. I couldn't believe how fast it was & how quickly it popped up onto a plane. My other boards seem to reach a speed where the ride is borderline insanity, not the Hypersonic. I couldn't seem to find it's top end. I couldn't be any more pleased with my board purchase. Thanks for your time and assistance.
Jim

6.07.05
Perfect. I'll watch my email for when you ship. Thanks so much for your excellent customer care!
Dana

6.07.05
I just wanted to tell you how much fun we have had with our recently purchased Bic Nova, I bought the board for my 11 and 7 years old boys as a training board. They had been having fun on it for a few hours, but as the wind picked up to about 20 it was too much for them. I had my 6.6 rigged on my board, so just for fun I thought I would plow around on the barn door. Well much to my shock and aw, this board popped on plane and took off like a rocket. Even in sizable chop and no foot straps I had a surprising amount of control. I was hooting and hollering the whole time, what a blast. Needless to say we went home and put on the foot straps for our next family outing. This is the best Mothers Day gift we have gotten yet. And my wife even likes windsurfing now.
Matt

5.25.05
Working with both you and Jon has been such an outstanding sales experience. This is coming from someone who sells at the enterprise level.
Peter

5.24.05
Picked up the board and inspected board today with no problems. It looks great and cannot wait to sail it. Thanks and, as usual, customer service was superb.
Charlie

5.13.05
I just received my Bic Nova demo board, I think you made a huge mistake, I’m pretty sure you sent me a brand new board. It looks great, and is pounds lighter than I ever thought, even the fin looks new. I can only imagine the screaming and summer salts in the front yard when I pull this board out of the van for my 3 young boys. Windsurfing season has come to Rio Vista this weekend. I hope my wife remembers this is her Mother’s Day present. I have not had a chance to look at the sail but you did a great job on the packing and there were no dents or scratches on any of it. The only thing that is missing would be an Isthmus Sailboards T-shirt.
Matt

5.12.05
Thank you for all your assistance and making this an excellent purchasing experience thus far and for honoring the price. Due to your great customer service, I look forward to using Isthmus sailboards for all future big equipment as well as parts purchases as we expand our program here.
Drew

5.06.05
Jon, just wanted to let you know that all went well picking up the board at Overnite transport in Buffalo, although those freight personnel can be tough
as they made me sign for the goods before I could unpack them! Nonetheless, there was no damage, everything was intact, and the board was awesome! My other buddies were very interested to find out about my purchase experience from Isthmus. Needless to say I think you can expect some new future business! Thanks again Jon for the great service and delivery!
Kris

4.29.05
Hi Jon, Found an old email -- just wanted to thank you for the terrific suit -- it is perfect! Now, of course, my husband has "wetsuit envy" so we anticipate ordering the men's model for him in the near future. Cheers!
Julie

4.26.05
I look forward to ordering more gear from you in the near future when I finally make my move to Oregon. You guys are awesome. Nothing ever seems too much trouble, even helping to ship an order back. Your input is always valuable and very much appreciated. Happy sailing my friend.
Rael

4.18.05
Thanks for the great service! I'll be letting all of my windsurfing buddies know about my purchasing experience with you and Isthmus. Looking forward to riding that JP!
Kris

3.12.05
Gary, the boards made it to Guam in perfect shape. Thanks so much. Here is a photo of my wife Laura next to her 105L, and my friends Gregg and Kim next to their boards. We would have gotten some action shots, but the wind was too good and nobody would stop to take photos. Everyone loves their boards and are giving me a hard time for not ordering one for myself :)
I'll send some action shots when we get some. Thanks again!
Darren

3.04.05
Gary, my dad had his own business and was a really smart guy. It's rare that I see anyone that is as good a businessman as he was but I think you are. I really liked talking to you in Bonaire and the way you treated all of us, and that you take the time to answer my questions by email. If I were only so good at selling my paintings. Thanks for all your help.
Sam
www.paintingsbysam.com

3.01.05
The Techno Formula and complete rig arrived today and everything looks great. Thanks for all of your emails, phone calls and good advice, Roger should have a great surprise 50th birthday present with this package you helped put together. As always you guys are the best in full service windsurfing gear and over the years I have never been disappointed with Isthmus. I do really believe that the other companies with free shipping and other sales gimmicks have unfortunate customers that have missed the opportunity to work with you guys.
Carl

2.03.05
Wow, thanks for the fast reply. This is the reason my brother and I continue to do business with Isthmus . . . always excellent and prompt service, great prices, knowledgeable staff, and quality equipment!
Jared

1.14.05
Yesterday was phenomenal. Truly unbelievable!!!!!!!!!!! Everything you recommended exceeded all my expectations. The board, the drysuit, the hood, boots etc. That friggin board cranks!!!!!!!!!!!!!!!! Goes upwind like crazy. The sail was a 9.0 Formula Warp. Thanks for all you help.
Shawn

12.27.04
I was able to get at least one day out on my new JP Supercross 115 that I purchased back at the end of Oct. Rigged with a 6.5 V8, it ripped. The ride was so effortless that it didn't seem very fast....except that I was easily the fastest of the nine sailors out that day. It took much less effort to plan and fly than my older gear, which now hangs in the shed. Thanks for the great deals and fast deliveries.
Rick

12.25.04
Many thanks to you for the individual assistance you provided my wife, as she selected my NEW BOARD for Christmas! She has long been my equipment provider, never failing to respond to an item circled in a catalog. But this year, your help (and your review of my prior purchases) led to an outstanding decision on which board to buy, and your top-notch shipping and follow-through resulted in my wife achieving complete surprise on Christmas morning. Again, as before, I have to say “you guys are the best”!
Bob

11.18.04
Thanks for the big tip. Just got off the phone with Jon at your store. Fin should be here next week together with two more items. Superior service as usual. Until the next advisory session. Happy holidays and enjoy Bonaire.
Jose

11.09.04
Thanks for holding my hand through all my questions and frets. It's nice to know I can get answers/attention from you folks as immediate and helpful as I could get from a retail location. I think you guys are doing it right.
Coby

11.05.04
Thanks very much for all your help with the kids rigs. They were there on our arrival. Their condition was as you described. We made great use of them, and have several up and coming windsurfers.
John

11.05.04
The wetsuit is here, fits and doesn't appear to have any flaws, those
round things arrived and the sail is in the bag. Rich is quite pleased
and we thank you for the wonderful service.
Beth

10.23.04
I want to thank you for your help in selecting the "right product" for my purpose. Your knowledge and taking the time to share it with me equals a very satisfied customer. Its not a big deal by itself but after having several dealings with you all its obviously a business pattern and that is a BIG DEAL. It's such a pleasure to deal with a company that is successful because of their "customer relations". The hardware arrived as advertised and within 4 days. It was obvious I had selected the correct products and that was a result of your help. I always feel comfortable in recommending your company anytime someone asks about buying windsurfing equipment.
Dick

09.20.04
Hey Gary, I just wanted to let you know that I received the Techno 2 and Ezzy 8.5m rig, what a great combination! Everything arrived in perfect shape (through five depot transfers) and performed beautifully this weekend. I met a number of your longtime customers from Vail to Denver gathered at Aurora Reservoir for a 15 to 40mph / 80 degree weekend! One showed me gear that she had bought from you almost 20 years ago (and is still a customer). I just thought you'd like to know that both you personally and your company are held in high regard here.
Barry

09.09.04
The Windsurfing Hawaii Makai boom with extension and harness lines got to MY house in less then 24 hours! NOW THAT’S WHAT I CALL SERVICE!!!!!!! THANK YOU
Larry

09.08.04
You actually have one of the easiest web sites, which is why I buy from you.. good prices and a good site.. Keep it up!
Carolyn

08.17.04
Just as I was opening up your email the Overnite truck pulled up with the order I placed last week. Everything arrived in perfect condition. I was impressed with how well everything was packaged and protected. I can't wait to get out on the water this weekend. Thanks again for all the help. You're running a first-rate operation!
Hiroshi

08.13.04
I got my board today -- you guys are awesome! The packing was bulletproof, and you got it here so FAST! Again, thanks very much. You guys give the best customer service I have ever seen!
Richard

08.04.04
Thanks for the call. I love talking with a salesman who really knows his stuff. (Who else could have remembered the umbilically tethered spaceman on the 1996 (?) F2 Orbit? I might ad that you are also obviously accomplished and very smooth in your sales process. (I used to work in retail bike sales, and while I was doing it, achieved #2 TREK sales (retail, not distribution) in the country one year...it happens naturally when you like people, like what you're selling, and enjoy helping people get more fun out of life.

07.08.04
I'm in your computer....long time satisfied customer. I send customers your way every chance I get and wouldn't spend a dime elsewhere if I could avoid it. I call you guys windsurfing therapists.
Charles

06.22.04
Thanks for the quick response and detailed information. I find that be it cameras, cars, or whatever - it is often hard to find people that actually know their product and how to set people up for what they actually need.
Andy

06.22.04
Thanks again for all your help and recommendations. Last nite between 4:00 and 7:00 we had steady 22  23 mph winds with gusts to 28 to 30. The area in Barnegat bay where we sail is exactly 2.3 miles wide. The west side provides a mountainous chop. The last 3/4 of a mile on the east side is knee deep and flat as hell. There also is a venturi squeeze for the last couple of hundred yards. Laurie was on a 90 liter JP, 400 viper wave, Fiberspar boom, your 4.0 Ezzy (which is gorgeous, Thanks) and the Curtis weed fin you sold her.
Gary this woman will never be the same.
Shawn

06.02.04
OH man!!!… You don’t need to say sorry… Thanks to you… I feel lucky dealing with people like you!!! I’ll be waiting for the bag when arrives, no rush!!!
Thanks again,
Carlos.

06.02.04
Thanks Guys ... This type of service is why I continue to buy from Isthmus Sailboards.
Mark

05.31.04
Your service both before and after the sale is making the sport more enjoyable for us.
Dan

05.24.04
I think your website is great! I'm very surprised that after placing my order on Saturday night your company can ship the order out by COB Monday. This is the first time that I have tried shopping for windsurfing gear using the web and the first time I have purchased anything from Isthmus Sailboards. Rest assured it will not be the last. Isthmus Sailboards is the first place I'll check out when I need additional windsurfing supplies.
Steve

05.18.04
I ordered some stuff from your store last year and was pleased with the overall experience. The site is easy to navigate and use, and the service has been good also. An item that was forgotten on my last order was quickly dealt with and shipped to me at no charge. Keep up the good work. I recommended a co-worker buy a complete beginner board/rig from you guys because of the good experience I had last time (see, it pays to do a good job...).
Wally

05.16.04
Just wanted to say thanks for all of the wonderful service ya'll have given me over the years, and my newest purchase the Hypersonic is one hell of a board.
Mark

05.04.04
I have been buying from you for two years and I have always been surprised by the time invested from your part in recommendations and suggestions...keep up the good customer service. Gary you have a great company!!! I only wish you would have a subdivision here in Mexico.
Jose - El Cid Resorts

05.03.04
Again, your advice was right on, the stability was perfect, and the speed
was more than enough, and I had to bail out on more than one occasion!! But
it RIPPED!!
Tom

04.22.04
Thanks for your excellent service! I just ordered a sail for the first time, and was surprised by how quickly it came. Your prices were competitive and your sale on shipping was great. I also enjoyed the free videotape that you included. Keep up the good work!
Craig

03.31.04
Excellent! Thanks again Jon. This reconfirms why I do business only with Isthmus. I will drop you a note when the mast arrives.
Wally

03.26.04
Gary, You are the man!!! You guy's are the best around. Lookin forward to rippin on this board in OBX 1st week in April then back on my home turf on lake Erie. Thanx again for the best customer service on the planet!!!
Robert

03.24.04
The carve 111 board that was part of that shipment is a killer board I've used in a wide range of conditions and had a blast. Furthermore, when I called to buy my equipment, that board was not even on my radar screen. You turned me on to that board, and for that I am very grateful. As always, thanks for your help.
Wally

03.09.04
I received my order today!! Everything was in great shape and nothing was missing. I actually rigged up the 5.5 in my office, we have a pretty large lounge/common room! Thanks again for the great advice and service, it couldn't have gotten any easier for me! Thanks again!! WOOO!!
Tom